how it works
Yes, it aaaactually works! We stand behind our products 100%! As long as you pair the right protection level with your flow (i.e., Super protection on those first few heavy days) you can wear our undies up to 12 hours worry free!
Make sure to rinse the underwear immediately after you use them, if you can't put them in the washing machine right away, let them hang dry, until you are ready to wash. Don't let them hang for more than 2-3 days before washing.
You won't feel wet, the underwear doesn't get heavier, and nothing swells up. It literally just feels like wearing underwear!
Everything gets absorbed and you feel dry and comfortable the whole time! Our natural bamboo fabric is breathable, helps to prevent bacteria growth and locks in odour, so you'll feel dry & clean all day!
Our Ultra protection was made for you! If you have to change your other products (tampons, pads, cup) every 1.5-2hrs, then these will be life changing! They’re also great for Fibroids, PCOS, Endometriosis, or simply genetics!
Check out our Ultra protection options on our shop page!
Yes! ALL of our underwear (other than the Light protection) have the leak proof layer going all the way up the back and the front, so you’re 100% covered!
Our sizing is true to size, but you can double check by going to our size chart here!
Our sizing is ALWAYS inclusive, so we offer sizes from XXS-XL & 1X-7X!
If you are looking at our thong undies, then go by your waist measurement. For all other straight sized undies, size up! For our plus-sizes, most people can size down.
It all depends on how you want your undies to fit! (eg. if you get bloated on your period and don't like your undies tighter, you might want to size up!)
shipping & returns
Canada: Shipping calculated at checkout.
United States: Shipping calculated at checkout.
International (Outside North America): Shipping calculated at checkout.
Orders typically ship out within 3-5 business days after it is placed. Please note: we are a very small team so sometimes these ship times may vary.
You can return or exchange all Cares Bras & Tops within 30 days of delivery. If you find the fit still isn’t right, message us and we’ll help you exchange them for the right size. Items must be unworn & in original condition.
We know it can be hard to find the right fit the first try, so you may exchange them for another size, style, or store credit as long as they’re unused. We suggest trying them on over your own base layer, before washing or using them, to make sure they’ll work perfectly for you!
These items are not eligible for refund or exchange
Gifts with Purchase
Any Shipping Fees
Items purchased by third party sellers
5% order processing fee
All Sale Items with a 15% or greater discount
All Bruised Peach items
Discontinued styles or samples
For anything else, email us at email@example.com and we'll get right on it!
For daily wear, typically one pair during the day and one at night will be enough! Always be sure to pair the protection level with your flow (i.e., Ultra for heavy days and Regular for medium days).
The underwear will last up to 4 years, as long as they are cared for properly. If you are uncertain of the best way to care for your undies, check out the super detailed instructions on our Care page!
We recommend rinsing them immediately after use with a little bit of soap (dish soap works amazingly well to break down the enzymes found in blood). Then machine wash on regular, and hang to dry.
For super detailed instructions, please check out our Care page!
Bruised Peach items or Bundle Packs cannot be bought with discount codes.
Coupons or Discounts are not stackable during our Sitewide Sale.
still have a question?
Give us a shout using the form below and we'd be happy to provide the answer.